Informations Hub

F.A.Q.

What is rEbankMini?

rEbankMini is a Carbon Zero portable battery with an integrated regenerated lithium-ion battery cell, rEnergy, suitable for charging mobile devices and gadgets.

How do I charge the rEbankMini?

You can charge rEbankMini via the USB-C (Type C) port. The green indicator light will flash during charging and stay steady once the battery is fully charged.

How do I charge my device with rEbankMini?

Connect your device to the rEbankMini using a USB-A or USB-C cable. The rEbankMini will automatically switch on and start charging your device.

How long should the first charge last?

The first charge should last at least 4 hours.

How often should I recharge the rEbankMini if not in use?

You should recharge the rEbankMini every 3 months if it’s not in use.

What precautions should I take while using rEbankMini?
  • Avoid contact with moisture or corrosion.

  • Do not use it with devices that require more than 2100mA of current.

  • Be cautious to avoid short-circuiting metal objects with the device.

What is the warranty period for rEbankMini?

The rEbankMini comes with a 3-year warranty from the date of purchase, as evidenced by the invoice.

How can I maintain rEbankMini for optimal performance?

Follow the instructions provided, such as ensuring proper charging, avoiding moisture, and using it with appropriate devices to ensure optimal performance.

Can I return or renew my rEbankMini?

Yes, you can return your used rEbankMini for renewal at a 40% discount on the price of a new one, which includes a new 3-year warranty.